MetroMax Solutions is the expert in providing operations support for FedEx ISPs. We have the experience and know-how to complete the job quickly and efficiently
Operations Support
We offer 24/7 support so that your FedEx ISP business can run smoothly around the clock. Our team of professionals will monitor your routes, keep you informed of performance issues, and handle all necessary repairs – so you can focus on what you do best: running your FedEx ISP business!
Benefits Of Our Operations Support Services:
- Save time and hassle by letting us take care of your network operations.
- Get 24/7 support so your business can run smoothly around the clock.
- Benefit from our years of experience and know-how.
Operations Support
We provide operations support to FedEx ISPs based on client-hour needs.
- Monitor and report route performance on an hourly basis using DSW and Code.
- Monitor Pickup times and alert BC and drivers.
- Monitor Dot Hours of Service to maximize driver availability for scheduling.
- Maintain a record of fleet maintenance repairs for each vehicle and enter all maintenance and pre/post trip information into the database.
- Send an End-of-Day Report detailing route completion and outcomes.
- 30-minute priority consultation calls regarding operations issues.
- Weekly call sessions for follow-ups, performance reports, and implementation requests.
- On-site management and counseling are available upon request. The duration is determined by scheduling availability (all travel and entertainment costs are covered by the client).
Why Choose Us?
- Predictable Expenses For You – An all-inclusive, Fixed Monthly Price – hire as many as drivers you want
- Ready To Go – Our team comes ready-made with Vonage, Hellosign, etc. dedicated for you and set up for you
- Familiarity with FedEx Processes – Hands-on experience in running FedEx ISP Operations, ex-FADV experts, ready to hit the ground running
- Improved Candidate Communications – Free white-labeled software to collect driver documents from their mobiles
- Lower Your Cost of Job Board Postings – A Free software platform for Driver Candidate Referrals
- We are supporting 1000+ contractors across FedEx.